EN - Game FAQ (Technical Questions) | Форум Swordsman Online RUS

EN Game FAQ (Technical Questions)

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#1
Game FAQ (Technical Questions)

Dear players
In this topic you will find answers to the most popular questions that once arose among the players or arise to this day.

In the future, will go in the form of:
B - question​
O - answer​
Error - error window​
Installation Issues
Q: When installing, the error "Need to insert the next disk" appears.
A:
To solve this problem, you need to unzip the downloaded archive into one directory / folder and only after that start the installation via Setup.exe. This problem occurs if the installation is started immediately from the archive, because the installer cannot find one of the files disk2-disk13.pack
Error:
1552312373508.png

Upgrade Issues
Q: When updating the client, the error "Error initializing archive data.pck is canceled" occurs, how to upgrade?
A:
First of all, make sure that all Gaming clients are closed on the PC. If clients are closed on your PC, perform a full test of the game client through the Patcher. If, as a result of the Verification, the same error or error occurs with another * .pck archive, download the game client from the project site.
Error:
1552314230632.png

Problems running the game from the patcher
Q: After updating the client and clicking the Play in patcher button, "Error starting the game client: 5" occurs
A:
To fix the problem, you need to update the Visual C ++ libraries on your PC. Download the driver here - direct link to download
After downloading, you must run the installer and wait for the end of the installation. After that, restart the PC and try to enter the game again.
Error:
1559587450967.png


Startup Issues
Q: When starting the client, a problem arises due to the lack of the file "d3dx9_42.dll", where can I get it?
A:
To fix the problem, you need to update DirectX on your PC. Download the latest version of DirectX available on the Microsoft website - a direct link to download
Error:
d3dx9_42.jpg


Problems when loading the client
Q: After starting the client and a small download, the error "Sorry, you client resources are incomplete, so you can`t enter the game appears. Please try again after verifying the version!", After which the client closes.
A:
To fix the problem you need to download the archive - direct link to download
The contents must be unpacked into the package folder, if you have questions about replacing the file, you must answer yes. After which the problem must be solved.
Error:
1559587094400.png
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The material is in constant revision.
If you have questions that are not considered here, please contact technical support.
If you have questions that relate to the technical part, look for answers in the Game FAQ (Game Questions)

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Copying to third-party resources is prohibited.
 
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